State Auto Selects Enservio to Provide Comprehensive Contents Solutions for Commercial and Residential Property Claims

State Auto increases speed, accuracy and efficiency of contents claims with enterprise-wide deployment of the Enservio Valuation Platform

NATICK, Mass. – July 20, 2010 – Enservio, the nation’s leading provider of contents inventory creation, valuation and replacement services and software, and State Auto Insurance Group, a super-regional property & casualty insurance holding company, today announced that State Auto has chosen Enservio to provide a comprehensive contents claims solution.

The multi-year agreement for an enterprise-wide deployment of the Enservio Valuation Platform – the market’s leading contents claims platform – will allow State Auto to accelerate the contents-related claims process, improve accuracy, manage costs and increase customer satisfaction for both their homeowner and business insurance policyholders.

In addition to having 24/7 Software-as-a-Service access to the Enservio Valuation Platform, State Auto will also be able to utilize Enservio’s:

• InventoryOnsite™, LiveScribe™ and ListAssist™ services;
• Web-based self-service inventory portal for State Auto policyholders;
• EnservioSelect, Enservio’s specialty and concierge contents claims service for hard-to-value items such as collectibles, antiques and fine works of art.

“Enservio’s Valuation Platform will help State Auto significantly accelerate the claims process so that our homeowner and business insurance policyholders can get back to their lives and business-as-usual as quickly as possible,” said Gene Roberts, State Auto’s Assistant Vice President, Property Claims Director. “Faster, more accurate and transparent contents claims services translate into greater peace-of-mind for our customers, which is one of our core values as an insurance provider.”

“State Auto is one of the most respected and long-established regional providers of home and business insurance policies in the market today, and we’re thrilled they’ve chosen Enservio to provide a comprehensive contents claims solution,” said Jon McNeill, CEO of Enservio. “Enservio is always striving to help leading carriers like State Auto bring innovation to the contents claims process in a way that’s a win-win for everyone. Policyholders benefit from more rapid claims settlements and a clear understanding of the value assigned to each item. State Auto benefits from better customer satisfaction ratings and significantly faster and more accurate contents claims settlements.”

About Enservio
Enservio is the market leader in contents inventory creation, valuation and replacement. We provide software and services to property insurance carriers and their policy holders nationwide. Founded in 2004, we are headquartered near Boston, with offices and professional staff across the United States. For additional information, please visit the company's web site www.enservio.com or call 888.567.7557