No matter the industry, the customer rules

July 27, 2010 | Rob Chase

The cast of "The Office" usually provides more laughs than business advice, but the clip below got me thinking on one of the most important aspects of a successful operation – good customer service.



We've all been on the wrong side of a service experience before, but good customer service speaks volumes for your business. How can insurance carriers ensure the best service for their policyholders? Start with the biggest headache of them all: contents.

Enservio’s contents claims valuation and replacement options make the process quick and easy for the customer. Instead of taking months to come to an agreement on contents, Enservio allows adjusters to close contents claims in under 10 days – letting policyholders get back to their regular lives as fast as possible.

Getting your stuff back and moving on from a loss without a hassle? That's good
customer service.