- Innovation in field inventory creation, real-time LKQ match, and replacement
- Comprehensive solution resulting in LKQ match fulfillment of >96% of items submitted
- Consistent indemnity savings of 20% 30%
- Superior customer service and responsiveness to adjusters needs - 99% customer satisfaction rating
- 10:1 ROI and aggressive pricing
Enservio has developed a high quality, technically innovative, solution that allows its customers to drive down costs while obtaining a competitive advantage in servicing their insureds. Our web-based solution is easy to use, available 24/7 for submitting, modifying, approving, or accessing and managing all of the files (pictures, .wav files, scanned images, etc.) associated with your claims. We deliver our technology-enabled services using the OnDemand model.
Customer service is paramount to Enservios success. Our services are a win-win-win for all parties involved: adjuster, carrier and insured.
We measure customer satisfaction with an independent, third-party vendor. The results are astounding for any industry our YTD performance is 99.7% customer satisfaction with 99.8% of our customers saying that they would use us again.
We drive relentlessly towards reducing time-to-file-close on all claims, providing better accuracy, increasing ease of use and improving insured customer satisfaction. |
- 10:1 ROI
- Web-based, OnDemand application
- More accurate settlements
- Higher customer satisfaction
- Real-time prices and LKQ match
- Business rule driven
- Highly scalable
- Robust workflow engine
- Ease of use
- Ability to integrate with your existing infrastructure
- Faster time-to-file-close
- Increased adjuster job satisfaction
|
Enservio is the best concept in the insurance claims business in the last 10 years. I prefer to have my adjusters spend more time developing rapport with the insured and understanding the claim and leave the contents business to Enservio.
- Claims Supervisor, Erie Insurance
|
|
