NEEDHAM, Mass. – April 13, 2016– More than 150 senior insurance executives from the nation’s largest carriers attended the 10th annual Property Innovation Summit last week in Miami to hear world-renown speakers deliver presentations on ways organizations can better equip themselves for disruption, leadership, and innovation. The event was hosted by Enservio, the leading provider of contents claim management software, payments solutions, and inventory and valuation services for property insurers.
Property Innovation Summit Day 1
New York Times bestselling business author Don Tapscott presented a keynote on the digital economy saying how the insurance industry “is ripe for change.” He mentioned the importance of turning consumers into "prosumers," defined as customers who champion the products they purchase by becoming producers. "Where will the insurance industry find leadership for change? By sharing and collaboration."
Jon McNeill, President of Global Sales & Service for Tesla Motors, and Chairman of Enservio’s Board of Directors, next took the stage with a presentation on “The Impact of Autonomy.” He shared Tesla’s mission "To accelerate the world's transition to sustainable transportation,” adding how Tesla’s focus on “sustainable energy” is the new guiding principle.The Insured Access Portal enables policyholder self-service
Michael Parrish DuDell, bestselling author of "Shark Tank: Jump Start Your Business,” presented “Winning Millennials: How to Activate and Engage a New Kind of Consumer.” Says DuDell, “At 80 million strong, millennials are the largest, most diverse, most educated and most in debt generation in history.” This generation represents a combined consumer buying power of $1 trillion.
Next up was Gary Sullivan, Vice President, Property & Subrogation Claims for Erie Insurance. He presented, “The Drones are Not Coming, They are Here.” One obstacle preventing full adoption of commercial drones is the FCC rule that today mandates operators be trained and certified airplane pilots.
Joe Theismann, world champion quarterback for the Washington Redskins, bounded up on stage to close the day, sharing the leadership and teamwork lessons he learned throughout his NFL career and beyond.
[Related article: Drones are proving to be a valuable tool for adjusters http://www.propertycasualty360.com/2016/03/22/drones-are-proving-to-be-a-valuable-tool-for-adjus/]
Property Innovation Summit Day 2
Day 2 keynoter was Alison Levine, leader of the first American Women's Mt. Everest Expedition. Regarding leadership, she said, “People with perfect track records never get out of their comfort zone; these ‘perfect’ people don’t necessarily make for the best leaders.” Failure comes equipped with its own lessons. "Give yourself and your team the freedom to fail."
[Related article: Climbing for leadership: A Q&A with Everest explorer Alison Levine http://www.propertycasualty360.com/2016/02/22/climbing-for-leadership-a-qa-with-everest-explorer/]
Alex Punsalan, VP of P&C Claims for Assurant Specialty Property, discussed “The Modernization of Claim Payments,” highlighting the benefit of Paysurance™, Enservio’s new claim payments platform that offers insureds multiple payment options including electronic funds transfer (EFT), prepaid debit card, B2B virtual payments and standard paper check issuance.
The closing speaker was Mark C. Thompson, investor and consultant to the Fortune 500 who presented, “Business Transformation: Drive change and create a culture of innovation.” He laid out four principles for achieving sustainable success with lasting impact: “Fantastic discipline, paranoia, empirical creativity, and driving ambition.”
About Enservio, Inc.
Enservio® offers the industry’s most robust contents software platform as well as world-class contents claim services that bring value to the entire spectrum of contents claim management. Insurance carriers rely on the Enservio platform to achieve the highest quality business outcome for their contents programs, driving superior policyholder satisfaction and efficient workflow. Founded in 2004, we are headquartered in Needham, MA, with offices and professional staff across the U.S. For additional information, please visit the company's web site www.enservio.com or call 888.567.7557. Connect with Enservio via LinkedIn (http://us.linkedin.com/company/enservio), Twitter (https://twitter.com/enservio), and Facebook (https://www.facebook.com/enservio).
Enservio is a registered trademark and Paysurance is a trademark of Enservio, Inc. All other trademarks referenced are the property of their respective holders.