Provides policyholders and insurers multiple payment options supporting
“the right payment for the right claim” and patented multi-party activation
NEEDHAM, Mass. – April 5, 2016 – Enservio, Inc. a leading provider of payments solutions, contents claim management software, and inventory and valuation services for property insurers, today announced the launch of the Paysurance™ payments platform, a solution designed to reduce carrier costs, speed claim settlements and improve customer satisfaction by offering carriers and policyholders a choice of payment vehicles to best fit their needs.
Paysurance provides policyholders the ability to make a choice on how best to receive claim settlement disbursements. Policyholders can select from one of four different payment options including electronic funds transfer (EFT), prepaid debit card, B2B virtual payments for loss scenarios involving commercial parties, and standard paper check issuance. Electronic payments and prepaid cards provide a better alternative to paper checks and give customers immediate access to funds, saving time in the claims process and reducing costs and errors for insurers.
“Carriers today are hit with too many hidden costs and inefficiencies associated with claim payments; paper checks are especially costly both in terms of processing and customer frustration,” says Robert Chase, Enservio’s Co-CEO & Chief Customer Officer. “Long wait times can lead to customer dissatisfaction with the settlement process. Paysurance offers a secure payments solution with customer choice and patented multi-party activation. It will certainly speed the payment process and deliver a better customer experience for insureds.”
Paysurance offers a payment choice for each loss scenario. Insurers and policyholders can pick the right payment for the right claim. The addition of our patented multi-party activation allows policyholders to visit a web portal individually to approve the payment. Consumer choice is a powerful mechanism to enhance customer satisfaction, and carriers benefit from improved settlement efficiencies.
About Enservio, Inc.
Enservio® offers innovative solutions that help insurance carriers achieve the highest quality business outcome and drive superior customer satisfaction. The Paysurance™ payments platform is the industry’s only comprehensive, turnkey platform for efficient and convenient claim payments of all types including auto, homeowners, B2B and mortgage. Our patented multi-party authorization applies to all electronic payment vehicles including debit cards, ACH/EFT, B2B/virtual, payments with mortgages and mobile payments. Founded in 2004, we are headquartered in Needham, MA, with offices and professional staff across the U.S. For additional information, please visit the company's web site www.enservio.com or call 888.567.7557. Connect with Enservio via LinkedIn (http://us.linkedin.com/company/enservio), Twitter (https://twitter.com/enservio), and Facebook (https://www.facebook.com/enservio).
Enservio is a registered trademark and Paysurance is a trademark of Enservio, Inc. All other trademarks referenced are the property of their respective holders.