Customer Portal

Empowering your Policyholders
in the Contents Inventory Process

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Empower Your Policyholders in the Contents Inventory Process

The Enservio Customer Portal empowers your policyholders in the contents inventory process – speeding settlement and enhancing customer satisfaction. Policyholders have the ability to create their contents inventory which is fed directly into ContentsExpress for expedited processing. Policyholders have access to the secure online web interface where they can quickly and easily self-service the creation of their contents inventory when it’s convenient for them, 24 hours per day, 7 days per week. This significantly enhances workflow efficiency and leads to faster settlement.  The policyholder can also redeem claim payments, choose payment options, and review the status of payments.

The Customer Portal is also compatible with mobile devices and tablets for an enhanced user experience.

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    Benefits

  • Frictionless inventory process
  • Integrated workflow
  • Reduce list chasing & ensure quality inventories the first time
  • Modern UI that meets policyholder expectations
  • White labeled solution tailored to your look and feel
  • Boosts workforce efficiency
  • Requires only an internet connection and offers 24x7 access

Key Features


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      & Attachments

  • Policyholders can easily upload photos and receipts to any line item
  • Policyholder and adjuster notes are easily managed and reviewed, ensuring accuracy
  • Easily transfer notes to include in the settlement report

receipt-manager-iconReceipt Manager

Take the stress out of recoverable depreciation with 1-click completion

  • Policyholders easily handle receipt matching for you
  • Recoverable depreciation is automatically calculated for you

livechat-support iconLiveChat Support

Allows for instant communication to our help desk for portal support

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