"Thank you for the excellent service provided by you."
I want to personally thank you for the excellent service provided by you during the processing of our family’s camera equipment replacement effort as directed by my insurance company. As anyone that has been burglarized knows there is a tremendous amount of stress placed upon the family while it is trying to put itself back in order. You helped greatly to relieve this stress with your pleasant personality and by your efficient handling of our replacement effort. You performed considerable research in helping me identify the correct replacement items and place the order.
I believe that people should be praised for outstanding performance as much as we tend to complain about those who do not meet our expectations. Because of this belief, I thank you for your efforts and hope that your management will also recognize these efforts.
A Happy Insured
July 14, 2011