Straight Through Contents®

Enhance Efficiency, Speed Settlements

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Digitally Transforming the Contents Claim Experience

enservio’s Straight Through Contents® is an end-to-end contents claim solution, effortlessly guiding the policyholder from inventory capture straight through to payment in real-time.

Straight Through Contents® streamlines the contents claim process by automating low-risk claims and providing accurate settlement. Utilizing Innovation and Artificial Intelligence, it expedites claims to meet customer expectations in an on-demand society.

Carrier Benefits

  • Optimize Claims Handling
  • Reduce Cycle Time by 33%
  • 50% Reduction in LAE
  • Claim Accuracy Improvement and Lowered Risk
  • Claim System Integration

Policyholder Benefits

  • Self-Service in Real-Time
  • Process Transparency
  • Easy to Use with On-Boarding
  • Downloadable Settlement Report
Expedites Claims Process, Increases Efficiency
Improves Claim Accuracy, Lowers Risk
Empowers Policyholder Self-Service
Promotes Optimal Customer Experience

Key Features

insured-portal-icon AI Powered Rules Logic

  • Expedites claim processing for accurate settlement and automated low-risk claims in real-time. Claim thresholds are determined by your organization

insured-portal-icon On-Boarding Enhancements

  • Review of steps for how to create inventory, add attachments, and submit a claim, and explanation of settlement

insured-portal-icon Up-Front Fraud Language

  • Fraud language is presented in the first stage of inventory creation, which has been proven to promote honesty and decrease fraud

insured-portal-icon White Labeled Solution

  • Tailor to your organization’s look and feel by customizing Customer Portal’s colors and branding

insured-portal-icon Item & Claim Attachment

  • Easily upload attachments to the claim at the line level to clarify the nature of lost items

insured-portal-icon LiveChat

  • Support teams available to assist policyholders with questions

insured-portal-icon Key Claim Process Notifications

  • Notifications provide transparency and keep the policyholder informed of next steps, submittal and acknowledgment

insured-portal-icon Settlement Report

  • Downloadable settlement report for accurate and defensible settlements
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