The enservio Difference

4 out of the top 5 2016 JD Power “Top Ranked Carriers in Customer Satisfaction” are enservio customers

• ContentsExpress^® contents management solution enables tools for consumer self-service and leads to an optimized customer experience
• Carriers using enservio’s preferred pricing replacement solution delight their insureds with exclusive discounts of up to 30% on electronics, tools, and other consumer goods

Independent studies show that processing contents assignments with ContentsExpress boosts internal workforce efficiency by as much as 85%

• The TrueLKQ^® product search engine and AutoLKQ^® match technology provide automatic like, kind & quality contents recommendations for inventory items from the industry’s most advanced contents database
• The enservio Customer Portal empowers your policyholders in the contents inventory process – speeding settlement and enhancing customer satisfaction while freeing adjuster capacity and speeding claim cycle times

90% of our adjusters were able to close a claim the first time using our settlement report

• Carriers using our onsite inventory capture services provide immediate response as well as superior customer service to insureds during an emotional time
• Carriers using our onsite inventory capture services typically experienced a 70% reduction in cycle time on large loss claims

Deploying a robust contents claims program can improve your homeowners’ loss ratio by 2.7 points or an approximate 5% reduction based on key enservio advantages

• More accurate item match
• Precise application of depreciation
• Access to discounted replacement pricing