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Extraordinary Service on Personal Property Loss

I just wanted to take a moment to extend my personal heartfelt gratitude to you for the extraordinary service you have provided me. The concern and detail extended to my actual loss and the commitment to my satisfaction was truly a commodity this world can use a lot more of.

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Firemans Fund Adjuster

Hello, though you do not know me, I was a proud Field Inventory Specialist of Enservio for almost 2 years. I greatly enjoyed the atmosphere created by the staff of Enservio, which made climbing through mold and smoldering wood much more enjoyable.


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Content Specialist From a Top 10 Insurance Carrier

I wanted to take a moment to let you know a little about the wonderful service I consistently receive from DJ Calabrese. I work on content losses related to large fires. I have found myself in a pinch not being able to locate, or document certain items throughout the inventory.

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A Compassion For Pets

After many years in business, I am well aware that supervisors and managers often hear from customers when they have a complaint. However, I truly believe that it is incumbent upon us to communicate with those in supervision and/or management when one of their employee's renders exemplary service.


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Helping a Family Who Experienced Property Theft

I am writing this letter to you and Mr. Scheer to express my gratitude for the outstanding and excellent service that your company, specifically your employees have shown to me and my family during this trying time as a result of the theft of our property.

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Replacing a Family's Camera Equipment

I want to personally tthank you for the excellent service provided by you during the processing of our family’s camera equipment replacement effort as directed by my insurance company.


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Personal Property Theft at a Storage Facility

Some months ago I had a significant amount of personal property stolen from a storage facility, but was fortunate enough to have a homeowner’s policy that covered the loss.

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Exceptional Customer Service

I just wanted to drop you a quick note to tell you about the exceptional customer service I received from your employee Jack Murphy today.


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Working Through a Fire Loss

We felt compelled to put this in writing. We want to compliment our insurance company on their decision to use SOS to inventory our household contents. Lou Ayres from SOS came in two days after our fire loss and spent three full days inventorying our belongings.

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Getting Your Life Back on Track After a Fire Loss

On January 10, 2009, my home in Virginia burned. I was asleep at the time, but was awakened by my smoke detector and pulled out of my upstairs bedroom window by the responding firefighters.